Last Updated: October 1, 2025
This Privacy Policy describes how The WellNest / Well Nest NJ (“we,” “us,” or “our”) collects, uses, and shares information from individuals who visit our website, shop through our online store, use our services, or otherwise interact with us (“Consumers” or “you”). We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website, online store, or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect the following types of information:
1.1 Personal Information
When you visit our website, use our services, or shop through our online store, we may collect personal information you provide voluntarily. This may include your name, email address, phone number, billing and shipping address, payment details (processed securely by our payment providers), and any other information you choose to share with us.
We collect this information to provide our wellness and aesthetic services, process orders, deliver products, and communicate with you about appointments, purchases, or inquiries.
1.2 Service, Order, and Account Information
If you book an appointment, place an order, or create an account on our website or online store, we may collect details such as your booking or purchase history, account login information, loyalty points, reviews, or referrals.
We collect this information to manage your appointments, fulfill your orders, maintain your account, and enhance your overall experience with us.
1.3 Automatically Collected Information
When you use our website or online store, we may automatically collect details such as your IP address, browser type, device type, pages visited, and interactions with our site.
We collect this information to improve website performance, personalize your experience, and protect against fraud or unauthorized activity.
1.4 Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to collect information about your browsing behavior.
We use these tools to power and improve our website and online store, remember your preferences, run analytics, and provide you with relevant offers and communications.
1.5 Information from Third Parties
We may receive information about you from service providers such as our e-commerce platform, payment processors, shipping carriers, and marketing partners.
We collect this information to securely process transactions, provide customer support, and deliver personalized communications.
How We Use Your Information
We value the trust you place in us and use the information we collect responsibly, with the goal of providing you with safe, reliable, and personalized care and service.
2.1 To Provide Services and Fulfill Orders
We use your information to schedule and manage appointments, process secure transactions, deliver products, and provide responsive customer support.
This ensures you receive the highest level of care in our services and a seamless experience with your online purchases.
2.2 To Improve Our Website and Online Store
We review usage patterns and feedback to enhance our website, strengthen our online store, and develop new services and offerings.
This helps us continually improve and provide you with a smooth, reliable, and user-friendly experience.
2.3 To Personalize Your Experience
We may use your information to recommend products, treatments, or services that align with your preferences and interests.
This allows us to serve you better with more meaningful and relevant options.
2.4 To Communicate With You
We use your information to send appointment confirmations, order updates, reminders, and important service announcements.
This ensures you stay informed, supported, and confident about your bookings, purchases, and overall care with us.
2.5 For Marketing and Promotions
We may contact you with newsletters, special offers, and updates about products or services that may interest you. Message frequency may vary. Message and data rates may apply. You can opt out of these communications at any time by contacting us or by replying STOP or UNSUBSCRIBE to any SMS message.
This helps us keep you informed about new opportunities while respecting your preferences and privacy.
2.6 For Security and Legal Compliance
We may use your information to safeguard against fraud, unauthorized access, or other harmful activities, and to comply with applicable legal and regulatory requirements.
This ensures that both your information and our services remain safe, secure, and trustworthy.
How We Share Your Information
We do not sell or rent your personal information. We may share information in the following circumstances:
Service Providers: With trusted third-party vendors who assist in operating our website, processing payments, fulfilling orders, delivering products, sending communications, or providing marketing services.
Legal Requirements: When required to comply with laws, regulations, legal processes, or government requests.
Business Transfers: If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
We only share the minimum necessary information to carry out these functions securely and responsibly.
Data Retention
We retain your personal information only for as long as it is needed to fulfill the purposes described in this Privacy Policy, such as providing services, processing orders, or maintaining your account. In some cases, we may be required or permitted by law to keep information for a longer period. Once your information is no longer needed, we take steps to securely delete, anonymize, or otherwise protect it in accordance with best practices.
Your Choices and Rights
You have the right to:
Access, update, or request deletion of your personal information.
Opt out of marketing emails or SMS messages at any time by following the unsubscribe instructions or replying STOP.
Manage cookies and tracking preferences through your browser settings.
To exercise these rights, please contact us at info@wellnestnj.com.
Security
We take the protection of your personal information very seriously. Our team uses industry-standard safeguards and security measures to help protect your data from unauthorized access, disclosure, alteration, or loss. While no method of transmitting or storing data online can be guaranteed as 100% secure, we are committed to continuously reviewing and strengthening our practices to help ensure your information remains safe and protected.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the “Last Updated” date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our office at:
The WellNest
145 State Route 34, Matawan, NJ 07747
Telephone: 732-719-6864
Email: info@wellnestnj.com
